FREE at 19 Roadchef service areas
Owned by the Delek Group, Roadchef is one of Britain's leading roadside service area businesses, operating at 30 Motorway and Major Trunk Road Service Area locations covering the length and breadth of the country. The company has been serving the needs of the travelling public for over 40 Years.
Famously, Roadchef are the proud owner and operators of Watford Gap, the first and most iconic MSA in the UK, which opened its doors on 2nd November 1959 and in 2009, celebrated its 50th Anniversary.
We also operate an impressive portfolio of leading catering, retail and accommodation brands from Costa and McDonald's to WHSmith and Days Inn, not to mention our own in house catering brands featuring The Fresh Food Cafe, serving piping hot meals every time from a contemporary food server. All sites have leading oil company branded filling stations.
Delek Group is the leading energy and infrastructure group based out of Israel with investments in upstream and downstream energy, water desalination and power plants. Delek Group through its subsidiary is also a leading importer and distributor of vehicles in Israel and owns insurance and financial service assets in Israel and the US.
Delek was established in 1951 by the Israeli government as the first Israeli company to operate a small chain of gasoline stations. Today Delek Group is listed on the Tel Aviv Stock Exchange and is a member of the TA25 index of leading Israeli companies.
Under the ownership of Delek Petroleum, Roadchef operates within the UK MSA sector and is managed by an experienced team led by Chief Executive Simon Turl, who has over 35 years experience in the hospitality sector, with the majority of this gained within the Motorway Service Area industry.
The Roadchef business now employs over 2,700 people, cares for over 44 million customer visits per year, serves a million breakfasts, 500,000 portions of fish and chips and five million coffees and its catering operation alone turns over £90million per annum, out of a total turnover of £180million.
Over the last three years Roadchef has invested significantly in its service areas introducing the McDonald’s brand to 19 locations and upgrading its Costa outlets to the latest high street format. The next two years should see the completion of the companies catering upgrade providing a much-improved offer for our customers.
Roadchef is proud to have completed the first ever UK corporate franchise agreement with McDonald’s, which allowed us to add the famous golden arches to our offerring. Under a 20-year agreement, Roadchef can offer McDonald’s food and drink at high street prices, bringing a unique, market leading and value-led branded offering to the motorway.
However, the biggest change to the company’s catering portfolio will see the eradication of the much-maligned Motorway Service Area free-flow restaurant. Taking learning’s from the airport industry and other retail environments, all Restbite outlets, which offer a traditional ‘servery on a tray rail’ approach to dining, will be converted to Roadchef’s own in house brand Fresh Food Café.
Fresh Food Café combines a contemporary branded food servery with the latest back of house cooking equipment, which improves food quality, speed of service and continues to deliver value to customers. As the name suggests the focus is on fresh food and the menu includes many items not normally seen in a Motorway Service Area.
And finally, as a mark of the focus that Roadchef places on its people we are extremely proud to have been awarded “Investors in People Gold” accreditation for the way in which we manage, support and develop our people. Less than 100 companies in the UK hospitality industry have achieved this accolade and we are thrilled that the efforts of everyone in the business have been properly recognised.
So, with signs of an improving economy and ever more vehicles using the nations motorway network, Roadchef is very well placed to build on its current success and improvement with regard to financial performance and stability, innovation, brand development and customer service.
Roadchef Motorways Ltd
Norton Canes MSA
Tel 01543 272540
Fax 01543 272554
Registered in England with Co. Reg. No. 1123082
For all media enquiries please contact:
7 The Arches
Tel 020 7240 2444
Contacts Naomi Thornton, Damian Kerr, Jayne Ellis or Sophie Palin